Rockwell Medical Consulting

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Remote Support Center

Remote SupportWhen directed by a consultant to begin a remote support session simply click here.

For more information on how remote support works click here. 

Quick Contact Information

localLocal Calls
(405) 236.3350
Toll Free
Toll Free(866) 687.0588
FaX
Facsimile(405) 702.9430 
Email
Salessales@rmcok.com
BugsSupportsupport@rmcok.com
Interactive Aging & Analysis Tools for Medisoft
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Remote Support Information

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Help

If you are currently on the phone with a consultant simply click HERE or on the picture above in the remote support center.  When prompted, agree to run the file and answer the question about the unknown publisher.  Simply double click on the consultant you are currently speaking with.

Phone support and trusting computer techs to install remote access software are a thing of the past.  In order to serve our clients across the country we employ a permission based remote access service that provides our clients with the following benefits.

 

RMC Remote Presentation
Non Branded Remote Presentation

 

  • One time remote access to your computer with your permission.
  • You are able to view and interact with the remote consultant as they work.
  • Simple taskbar icon indicating when a consultant is connected and working.
  • Quick connection times, usually only takes 15 seconds.
  • No software to install.
  • 128 Bit Encryption to keep your information safe while we are connected.

     

     

    ~~ Troubleshooting ~~
    VNC Based Remote Support - Drop Box Link
    Teamviewer 5.0.87 Client - Drop Box Link
    Support Details Website - Detailed System Stats
    Windows 7 Aero Disable Utility(Speed Improvement)
    LogMeIn123 Website


    ~~ Unattended Installation ~~
    Teamviewer Host 5.0.87 - For Unattended Remote Access

     

     



     

     

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